What this help covers

This help may concern light beauty preparation carried out in a private setting: bathroom corner, bedroom, dressing table, living room, space near a window, table prepared with a mirror, stable chair, clean towel and personal products. DomusHelp can help clarify the need, prepare the request, organize an appointment with a suitable provider, check that the person truly wants this help, prepare a calm and respectful environment, bring products already used closer, set up non-glare lighting, facilitate the presence of a relative if the person wishes, distinguish what belongs to a simple aesthetic task from what requires a qualified beautician, a hairdresser, a health professional or a home care service. The priority is to preserve the dignity, privacy, pace, habits, preferences and decision-making capacity of the person concerned.

Preferred providers

Before the intervention

• Clarify the context: appointment, visit, celebration, ceremony, photograph, outing, interview or simple personal wish.
• Ask the person what they truly want: natural, discreet, more cared for, light makeup, touch-up, advice or simple preparation of the space.
• Check that the request comes from the person concerned and not from family, social, institutional or third-party pressure.
• Respect refusal, hesitation, fatigue, modesty, habits, culture, age, gender and the person’s self-image.
• Identify products already used and well tolerated: cream, foundation, powder, lipstick, mascara, makeup remover or personal accessories.
• Avoid unknown, expired, long-opened, shared, poorly stored or potentially allergenic products.
• Check the visible condition of the skin and eyes: redness, wound, painful spot, irritation, swelling, infection, burn or itching.
• Do not apply any product to a lesion, wound, mucous membrane, infected area, painful area or recently treated skin.
• Prepare a clean, calm, well-lit, ventilated space with a stable chair, access to water and the possibility to stop easily.
• Maintain confidentiality and avoid any photograph, video, publication or comment about appearance without explicit consent.
• Check that glasses, mirror, tissues, makeup remover, clean towel and phone remain accessible if the person needs them.
• Stop immediately in case of pain, irritation, discomfort, emotional distress, breathing difficulty, watery eyes, dizziness or refusal.
• Refer to a qualified professional if the request concerns lasting, technical, invasive, medical, dermatological or psychologically sensitive care.
• Refuse any intervention if safety, consent, skin condition, equipment hygiene or decision-making capacity are not clear.

What DomusHelp does not cover

• Medical, dermatological, ophthalmological or psychological diagnosis related to the skin, face, body or self-image.
• Treatment of acne, eczema, psoriasis, infection, wound, burn, allergy, irritation, scar, redness or pain.
• Injection, Botox, filler, microneedling, chemical peel, laser, intense pulsed light, dermabrasion or any invasive aesthetic act.
• Permanent makeup, tattoo, piercing, body modification, lasting application or intervention requiring specialized authorization.
• Technical hair removal, hot wax, intimate hair removal, treatment of ingrown hairs, deep body care or intervention on a sensitive area.
• Colouring, perm, straightening, chemical hair treatment or specialized hairdressing service outside a competent professional.
• Intimate care, body washing, dressing or undressing with physical help, person transfer or any task belonging to a care service.
• Use of unknown, expired, unhygienic, shared, allergenic products or products incompatible with fragile skin.
• Photography, video, publication, sharing of an image or public comment about appearance without explicit and appropriate consent.
• Intervention against the person’s wishes, under family, social or institutional pressure, or without respect for their privacy.
• Promise of rejuvenation, transformation, medical correction, self-confidence, lasting wellbeing or guaranteed aesthetic result.
• Intervention when health condition, skin condition, decision-making capacity, hygiene or safety require a qualified professional.

Need help with beauty preparation at home in the district of Visp?

DomusHelp can help clarify the request, prepare a respectful setting, distinguish simple tasks from specialized needs and refer the person to an appropriate local provider, without replacing a medical, dermatological, aesthetic or specialized assessment.