What this help covers

This help may concern the assembly or fitting of small, non-complex equipment: small table, lightweight chair, stable stool, trolley, storage accessory, small support, lamp already intended for an existing socket, lightweight coat rack, basket, cart, non-medical comfort equipment or item delivered with clear instructions. The provider can check the available parts, follow the instructions, assemble the item, tighten an accessible screw, report a missing part, check simple stability and explain visible limits of use.

The aim is not to carry out a technical installation, modify the home, guarantee compliance or turn equipment into a safe support. The aim is to make ordinary small equipment usable, without creating risk for the person, the home, relatives, children, animals or other users of the home.

Specific points to watch when assembling small equipment

• Equipment delivered as a kit can become dangerous if a part is missing, if a screw is reversed or if the instructions are not followed.
• Lightweight furniture can tip over when loaded, pulled, used by a child or placed on uneven flooring.
• A support that appears simple can become load-bearing if someone leans on it, hangs from it or uses it to stand up.
• Fixing into an unknown wall can hit a pipe, cable, fragile tile or surface that cannot withstand the load.
• An electrical appliance must not be opened, modified, repaired or connected if this goes beyond simple plugging into an existing socket.
• Equipment related to mobility, care, children, fire, gas, water or safety must be handled with caution and often referred to a professional.
• If the assembly seems unstable, incomplete, too heavy, too high, poorly designed or not understood, the intervention must stop before creating a risk.

Preferred providers

Before the intervention

• Identify the equipment to be assembled precisely: type, brand, model, weight, intended use, installation location and person who will use it.
• Check that the instructions, parts, screws, specific tools and safety elements supplied by the manufacturer are available.
• Confirm that the requested assembly does not require complex drilling, load-bearing fixing, electrical connection, plumbing, gas, heating, ventilation or modification of the home.
• Check whether the person is a tenant or owner and whether authorization is needed before any visible fixing or modification.
• Observe the planned space: stable floor, sufficient passage, light, access, fall risk, cable, rug, humidity, proximity to a heat source or excessive load.
• Ask whether the equipment must support a person, facilitate a transfer, replace a support, secure a child or meet a health need.
• Plan a clear work area to avoid lost small parts, packaging on the floor, dangerous tools or obstacles during assembly.
• Refuse any intervention if the instructions are missing, if an essential part is missing, if the equipment seems defective or if stability, responsibility or safety is not clear.

What DomusHelp does not cover

• Non-qualified installation of load-bearing equipment, wall cabinet, television support, heavy shelf or critical suspended element.
• Complex drilling, structural anchoring, fixing into an uncertain wall, intervention on façade, slab, ceiling, fragile tiles or load-bearing element.
• Assembly or adjustment of a medical device, mobility aid, medical bed, patient lift or transfer equipment.
• Connection, modification or repair of electricity, gas, water, heating, ventilation, household appliance or technical system.
• Installation of critical safety equipment: railing, load-bearing handrail, wall seat, grab bar, integrated fire alarm or regulated device.
• Assembly of equipment for children or vulnerable people when safety depends on a standard, anchoring, precise adjustment or specialized validation.
• Promise of compliance, manufacturer warranty, safety certification, load validation or guarantee that no fall, injury or damage will occur.
• Intervention if the equipment is damaged, incomplete, counterfeit, unstable, too heavy, poorly adapted or if the person must put themselves at risk to use it.

Need help assembling small equipment in the district of Sion?

DomusHelp can help clarify the request, distinguish simple assembly from a technical intervention and refer the person to an appropriate local provider.