What this help covers

This help may concern a small repair after everyday use, a change in layout, the removal of a picture, curtain rod, light shelf, hook, small wall accessory or a piece of furniture that has been moved. DomusHelp can help clarify the need, check whether the request falls under a small repair or requires a specialized professional, organize a visit for a local correction, prepare the list of simple materials to plan for, protect the area around the intervention, check that the person has the necessary authorization, document the condition before and after with a simple record, or refer the request to a painter, plasterer, carpenter, renovation company, property management, owner, insurance provider or building expert when the damage goes beyond a light repair.

Preferred providers

Before the intervention

• Clarify the exact request: hole, mark, chip, loose skirting board, shifted trim, damaged cover, small finish or local touch-up.
• Identify the room concerned, the surface, the size of the area, the age of the damage and the reasonably expected result.
• Check whether the person is the owner, tenant, family carer or mandated person, and whether authorization from property management or the owner is needed.
• Identify visible limits: humidity, crack, blistering paint, unusual smell, soft surface, nearby socket, possible pipe or difficult-to-access area.
• Avoid any intervention on or near electrical, plumbing, heating, gas, ventilation or hidden network installations without a competent professional.
• Check the safety of the task: floor stability, height, lighting, dust, tools, presence of children, animals or a vulnerable person.
• Protect nearby surfaces: floor, furniture, textiles, skirting boards, frames, switches, sockets and personal objects.
• Plan only simple, suitable and low-risk material: light filler, spatula, cloth, pad, suitable screw, small fixing, touch-up paint if confirmed.
• Do not sand heavily, scrape old paint, break a surface, drill into an unknown area or use an aggressive product without a professional framework.
• Inform the person that colour, texture, shine or the old mark may remain partially visible after a local touch-up.
• Define possible costs in advance: travel, material, drying time, second visit, removal of small waste or specialized intervention.
• Ensure sufficient ventilation if a product is used, and avoid unnecessary exposure to dust, odours or solvents.
• Keep a simple record: photo before, photo after, material used, date, provider involved and point to monitor if necessary.
• Stop or refuse the intervention if the damage appears structural, damp, dangerous, disputed, too extensive or incompatible with a small repair.

What DomusHelp does not cover

• Complete renovation, refurbishment of an entire room, large-surface painting, heavy plastering, demolition or transformation of the home.
• Structural work, load-bearing walls, unstable ceilings, sagging floors, significant cracks or modification of the building.
• Electrical, plumbing, heating, gas, ventilation, home automation, hidden network or technical installation intervention.
• Treatment of humidity, infiltration, mould, water damage, persistent odour, infestation or sanitary problem.
• Work involving asbestos, lead, dangerous dust, toxic products, contaminated materials or special waste.
• Risky work at height, intervention on a facade, balcony, stairwell, high ceiling or unsecured area.
• Repair of damage covered by insurance, official report, expert assessment, handover inspection, rental dispute or liability decision.
• Legal choice between tenant, owner, property management, insurance provider or craftsperson regarding payment for damage.
• Heavy installation of tiles, parquet, partition, door, window, built-in furniture or element requiring specialized competence.
• Use or storage of keys, access to private rooms or intervention without clear authorization from the person concerned.
• Promise of an invisible finish, perfectly identical colour, new finish or acceptance by property management, an owner or an insurance provider.
• Intervention that would deliberately hide a more serious problem instead of referring it to a competent professional.

Need help with a small interior repair in the district of Conthey?

DomusHelp can help clarify the request, check whether the intervention remains light, prepare a simple visit, identify safety limits and refer the person to an appropriate local provider when the situation requires specialized competence.