What this help covers

This help may concern observing poorly lit areas, improving visibility in frequently used passages, repositioning an already existing lamp, adding a battery-powered night light or a simple auxiliary light, highlighting a switch or a threshold, as well as preparing a more precise request when an electrician or a health professional needs to intervene. The aim is to make daily movement easier, especially in the evening, at night, early in the morning or during periods of low light, without creating new risks such as cables on the floor, glare or a false impression of safety.

Preferred providers

Before the intervention

• Identify the rooms and passages concerned: entrance, corridor, bedroom, toilet, bathroom, kitchen, stairs, threshold or night route.
• Describe when the problem appears: evening, night, early morning, winter, dark weather, waking at night or returning home.
• Ask whether there has been a fall, near fall, dizziness, disorientation, decreased vision or repeated difficulty finding one’s way.
• Check that there are no worrying electrical signs: smell, heat, sparks, damaged cable, unstable socket, faulty switch or tripping circuit breaker.
• Check that the intervention can be done without a ladder, without an unstable step stool, without fragile furniture and without endangering the person present.
• Avoid any solution that adds a cable across a passage, creates an obstacle, shines directly into the eyes or hides another risk.
• Test visibility from the positions actually used: bed, entrance door, corridor, toilet, kitchen, armchair or usual passage area.
• Clarify the agreement of the person concerned and, in rented housing or with any fixed installation, check whether authorization from the owner or a professional is necessary.

What DomusHelp does not cover

• Electrical installation, modification or repair, even if the request seems simple.
• Work on sockets, switches, cables, dimmers, fixed light fittings, electrical panels or electrical circuits.
• Work at height, replacement of hard-to-reach light fittings, work on ceiling lights or handling from an unstable support.
• Work in a wet area, bathroom, shared stairwell, collective installation or part of the building requiring authorization.
• Medical, ophthalmological or therapeutic assessment of vision, falls, dizziness, memory or balance.
• Promising to prevent falls, guarantee total safety or replace urgent care when the person’s condition is concerning.
• Placing extension cords, cables or auxiliary lighting that crosses a passage, obstructs walking or increases the risk of falling.
• Installing connected sensors, cameras, monitoring devices or automations that collect data without clear consent and an appropriate framework.

Need help improving interior lighting or visibility in the district of Goms?

DomusHelp can help clarify the request, identify risk areas and refer the person to an appropriate local provider when the intervention goes beyond a simple non-electrical adjustment.