What this help covers

This help may concern organizing a hairdressing appointment, finding a home hairdresser or accessible salon, preparing a simple space for a haircut or blow-dry, reminding the provider of the person’s preferences, providing a stable chair, towel, mirror, accessible power socket, water point if necessary and enough time. It can also help clarify the request: short cut or simple trim, blow-dry, drying, brushing, light detangling, care for long, fine, thick, curly, white, fragile or difficult-to-style hair. The aim is to make ordinary appearance care easier without imposing a style, humiliating the person, changing their image against their will or turning a hairdressing request into a medical, dermatological or complex personal care act.

Preferred providers

Before the intervention

• Clarify the exact request: haircut, trim, blow-dry, drying, brushing, light detangling, washing, simple styling or preparation for a salon appointment.
• Ask the person what they really want, what they refuse, what they want to keep, the minimum acceptable length and the habits they want to preserve.
• Check whether the person understands the request, can give agreement and is not under pressure from a relative, service or provider.
• Take personal history into account: hair linked to identity, religion, culture, modesty, grief, illness, hair loss, trauma or a previous bad experience.
• Describe the hair and practical needs: short, long, fine, thick, curly, very tangled, fragile, coloured, white, dry, oily or sensitive.
• Check scalp condition without making a medical diagnosis: pain, redness, wound, scab, significant itching, burn, visible infection, possible parasites or reaction to a product.
• Check known allergies, sensitivity to fragrances, usual products, preferred shampoos, refusal of certain products and need for personal equipment.
• Prepare a safe place: stable chair, non-slip floor, good light, mirror if desired, accessible socket, enough space around the person and no obstacles on the floor.
• Check that the person can remain seated without excessive pain, feeling unwell, dizziness, significant fatigue, fall risk or need for medical help during the care.
• Avoid abrupt gestures, strong pulling, humiliating remarks, unwanted style changes and irreversible cuts decided by a third party.
• Plan simple cleanup after the service: hair on the floor, towels, clothing protection, ordinary waste and ventilation when using a hairdryer or products.
• In case of doubt about consent, health, pain, hygiene, safety or the skill required, stop the simple request and refer it to the competent service.

What DomusHelp does not cover

• Diagnosis or treatment of a scalp disease, sudden hair loss, infection, wound, burn, parasite, allergic reaction or dermatological problem.
• Nursing act, medical care, wound care, removal of scabs, anti-parasite treatment, application of medication or management of a health protocol.
• Haircut, shaving, colouring, bleaching, perm or visible change of appearance without clear consent and without a qualified professional when the service requires it.
• Handling a person who refuses, does not understand, resists, cries, shows clear distress or cannot express free agreement.
• Service in a dangerous position, in a slippery bathroom, on an unstable seat, with a person who is too tired, in pain, confused or at risk of falling.
• Use of chemical products, dyes, bleach, perms, straightening or technical treatments without professional competence, appropriate testing and clear information.
• Handling medical devices, oxygen, infusion, tube, dressing, specialized wheelchair, medical bed or any situation requiring a caregiver.
• Photography, image sharing, before-and-after publication, collection of personal data or humiliating comment about appearance without explicit consent.
• Promising an aesthetic result, rejuvenation, medical hair repair or guaranteed psychological well-being.

Need help with a haircut, blow-dry or hair care in the district of Sierre?

DomusHelp can help clarify the request, respect the person’s preferences and refer the person to an appropriate local provider when the situation goes beyond simple non-medical and non-intrusive hairdressing organization.