This section is open to companies and institutions that wish to support simple, independent guidance in Valais. Sponsors have no access to the requests received and do not influence the content.
Wellbeing appointment at home in the district of Sierre
DomusHelp helps organize practical support to prepare, facilitate or clarify a wellbeing appointment at home in the district of Sierre and central Valais. This subcategory concerns simple, planned, non-medical, non-nursing, non-therapeutic, non-psychological, non-invasive-aesthetic, non-medical-podiatry, non-sexual, non-intimate, non-urgent, non-legal, non-financial, non-conflictual and non-decision-making help related to comfort, relaxation or light aesthetic services: appointment with a hairdresser at home, simple haircut, blow-dry, hair care, non-medical manicure, aesthetic comfort pedicure, non-medical facial care, beard care or simple shaving, sober beauty preparation, non-therapeutic relaxation moment, preparation of a quiet space, clarification of a need before a provider comes, help formulating a request, confirmation of a time, checking access to the home, preparing a chair, lighting, a towel, a water point, an accessible phone or a sober update after the appointment. The help may consist of listening to the request, checking what the person truly wants, confirming the type of service, the date, the time, the approximate duration, the provider’s name, fatigue limits, modesty preferences, products to avoid, known allergies, pain or fragilities to mention to the provider, areas of the home to keep private, objects not to touch, photos or documents not to expose, pets to keep away if necessary, access routes to keep clear, and situations that must be referred to a healthcare professional, a CMS or SMZ, a social service, a medical podiatrist, a dermatologist, a doctor, a competent authority or an emergency service when the request goes beyond a simple wellbeing appointment. The intervention must always remain cautious, proportionate, non-intrusive, limited to practical preparation and small simple, light, reversible, consented tasks compatible with the home, respectful of the person’s will, pace, fatigue, dignity, privacy, modesty, confidentiality, body image, possible grief, vulnerability, habits, personal landmarks, health, pain, known allergies, existing medical treatments, personal objects, clothing, private photos, visible documents, loved ones present, pets, mobility, safety and the person’s ability to decide, without imposing an appointment, without forcing a service, without deciding the style, haircut, product or service in the person’s place, without making inappropriate comments about the body, without creating aesthetic pressure, without encouraging unnecessary spending, without buying products in the person’s place without an explicit framework, without keeping a payment method, without accepting a quote, without signing a contract, without personally carrying out specialized aesthetic care, without touching the person outside a clear framework, without intervening on a wound, infection, fungal infection, lesion, significant pain, diabetic foot, circulatory disorder, allergic reaction, burn, fall, acute confusion or health situation, without using an unknown product, aggressive product, essential oil, hair dye, glue, wax, solvent, chemical product, cutting instrument or heated device without a competent provider, without managing an intimate, sexual, ambiguous, non-consented or degrading service, without monitoring a vulnerable person, without replacing medical presence, and without replacing a qualified hairdresser, qualified beautician, medical pedicure provider, podiatrist, healthcare professional, psychologist, CMS or SMZ, social service, competent authority, police or emergency service when the situation requires specialized competence.
What this help covers
This help may concern a simple and clearly limited wellbeing appointment: preparing the arrival of a hairdresser at home, clarifying a haircut or blow-dry request, preparing a non-medical manicure, organizing an aesthetic comfort pedicure, preparing non-medical facial care, organizing beard care, planning sober beauty preparation, making a room calmer, bringing a light chair closer, preparing a towel, checking lighting, keeping a phone accessible, lightly clearing a passage, noting the person’s preferences, or preparing a short list for the provider. DomusHelp can help clarify what tires the person, what they want, what they refuse, which parts of the home must remain private, which products to avoid, which allergies are known, which pain should be mentioned, the acceptable duration of the appointment, whether a loved one should be present or not, how to stop the appointment if the person feels unwell, and which points must be entrusted to a qualified professional. This help can also serve to distinguish light help from a more sensitive situation: very tired person, return from hospital, recent grief, anxiety, confusion, pain, wound, infection, significant redness, diabetic foot, circulatory disorder, known allergy, reaction to a product, difficulty remaining seated, fall risk, fear of being touched, significant modesty, body discomfort, service imposed by a third party, purchase of products under pressure, unidentified provider, request for an intimate service, humiliating comment, person unable to refuse, family conflict, possible mistreatment, possible financial abuse or serious doubt about consent, safety or the person’s protection. The aim is to make the appointment simpler, calmer, more respectful and more dignified, without medicalizing comfort help, without creating aesthetic pressure, without exposing a vulnerable person, without erasing their limits, without minimizing fatigue or modesty, and without delaying the intervention of a professional when health, skin, feet, pain, allergy, mobility, safety, money, family pressure or the person’s protection requires it.
Preferred providers
Insured wellbeing coordination service
Suitable for simple and supervised help: clarifying the request, confirming an appointment, preparing a room, checking access, bringing a light chair closer, protecting confidentiality, noting the person’s preferences, preparing a list of points to pass on to the provider, or helping formulate a request, when the situation is agreed, non-urgent, non-medical, non-conflictual, without intimate service, without product application by DomusHelp, without money to manage, without heavy load and without apparent danger.
Qualified hairdresser, beautician, manicure or aesthetic pedicure provider
Suitable when the need concerns a comfort or light aesthetic service: hair, blow-dry, beard, simple shaving, non-medical manicure, aesthetic pedicure, non-medical facial care, beauty preparation, or non-therapeutic wellbeing moment, with an identified, insured, competent provider who respects modesty, allergies, hygiene, consent and the person’s limits.
Healthcare professional, CMS/SMZ, social service or emergency service
Suitable when the appointment reveals a wound, infection, diabetic foot, circulatory disorder, significant pain, confusion, extreme fatigue, distress, allergic reaction, difficulty consenting, pressure from a third party, possible financial abuse, possible mistreatment, exposed vulnerable person or a situation that touches health, protection, safety or immediate danger.
Before the intervention
- Identify precisely the type of appointment: hairdresser, blow-dry, beard, simple shaving, manicure, aesthetic pedicure, non-medical facial care, beauty preparation or non-therapeutic wellbeing moment.
- Check who is making the request: person concerned, family caregiver, family, legal representative, CMS/SMZ, social service, professional already involved or external provider.
- Obtain the clear, free, current and understood consent of the person concerned before any preparation, call, photo, transmission of information, presence of a third party or contact with a provider.
- Ask the person what they want, what they refuse, what makes them uncomfortable, what must remain private and how they want to be able to stop the appointment.
- Check fatigue limits: desired duration, possibility of a break, comfortable chair, phone access, drink nearby and person to notify if the situation becomes too heavy.
- Prepare only the environment: clear passage, light chair, lighting, towel, mirror if available, accessible water point and protected personal objects.
- Move only small objects that are light, stable, not fragile, non-medical, non-electrical and clearly authorized by the person.
- Never move alone a heavy armchair, bed, wardrobe, appliance, medical equipment, unstable load or valuable object whose function is not clear.
- Protect confidentiality: avoid intrusive photos, visible documents, medical data, financial information, mail, codes, images of the person or intimate objects without explicit agreement.
- Share useful information with the provider only with agreement: known allergy, pain, fatigue, difficulty remaining seated, particular modesty, product to avoid or area not to touch.
- Do not personally use hair dye, wax, solvent, essential oil, glue, chemical product, heated device, cutting instrument or specialized tool.
- Do not accept an intimate, sexualized, ambiguous, humiliating, non-consented service or one that makes the person uncomfortable.
- Check that the provider is clearly identified and that the person understands the cost, duration, planned service and the fact that they may refuse.
- Do not keep money, bank card, payment method, code, quote, contract or subscription on behalf of the person without an explicit and competent framework.
- Identify warning signs: wound, infection, significant redness, acute pain, diabetic foot, allergy, faintness, confusion, fear, tears, pressure from a third party or forced purchase.
- Prepare a sober list: type of appointment, room concerned, preferences, limits, products to avoid, points to mention, person to contact and apparent urgency.
- Stop the intervention and refer to a competent service in case of danger, lack of consent, significant pain, allergic reaction, medical request, pressure, humiliation, possible abuse, possible mistreatment or serious doubt about safety.
What DomusHelp does not cover
- Medical diagnosis, dermatological opinion, nursing care, medical pedicure, medical podiatry, treatment of wound, infection, fungal infection, burn, pain or circulatory disorder.
- Intervention on diabetic foot, ingrown nail, lesion, bleeding, ulcer, significant inflammation or situation requiring a healthcare professional.
- Invasive aesthetic service: injection, filler, botulinum toxin, microneedling, strong peel, laser, piercing, tattoo, medical or semi-medical act.
- Therapeutic massage, physiotherapy, osteopathy, psychotherapy, hypnosis, medical advice, nutritional advice or healthcare support.
- Intimate, sexual, ambiguous, humiliating, non-consented service or service involving areas of the body the person does not wish to expose.
- Application by DomusHelp of hair dye, wax, glue, solvent, chemical product, essential oil, aggressive hair treatment, unknown product or specialized heated device.
- Guarantee of hygiene, sterilization, safety or result concerning the tools, products or actions of a third-party provider.
- Management of allergy, faintness, fall, choking, burn, cut, skin reaction or medical emergency without a competent professional.
- Monitoring of a vulnerable person, childcare, medical accompaniment, medication help, intimate body care or replacement of a responsible loved one.
- Aesthetic pressure, imposed transformation, change of appearance against the person’s wishes or decision about what would be “better” for them.
- Management of family conflict, imposed visit, humiliation, harassment, threat, financial abuse, mistreatment or safety situation without a competent service.
- Purchase of products, subscription, doorstep sale, acceptance of a quote, payment, advance of costs, keeping a bank card or financial commitment on behalf of the person.
- Photography, video, publication or sharing of images of the person or home without explicit, current and understood consent.
- Promise that the result will be successful, that the person will feel better, that no skin reaction will occur, that a product will be tolerated or that an appointment will be beneficial.
- Replacement of a qualified hairdresser, qualified beautician, podiatrist, medical pedicure provider, healthcare professional, CMS/SMZ, social service, competent authority, police or emergency service.
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This space can present a hairdresser at home, a beautician, a manicure service, an aesthetic pedicure service, a non-medical wellbeing provider, qualified household help, a social service, a family caregiver association, local transport, or a useful partner for wellbeing appointments at home in the district of Sierre.
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Need help with a wellbeing appointment at home in the district of Sierre?
DomusHelp can help clarify the request, prepare the home cautiously, organize a few simple practical tasks, preserve the person’s dignity and confidentiality, respect their consent, identify fatigue limits, distinguish light wellbeing help from a medical or specialized need, and refer to a wellbeing coordination service, a hairdresser, a beautician, a manicure provider, an aesthetic pedicure provider, a CMS or SMZ, a social service, a healthcare professional, an authorized loved one, a competent authority or an emergency service when the situation goes beyond simple practical help.