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This section is open to companies and institutions that wish to support simple, independent guidance in Valais. Sponsors have no access to the requests received and do not influence the content.

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Resources in Valais for staying at home

A simple guidance page pointing to public, non-profit and specialized resources. DomusHelp does not replace the CMS/SMZ, doctors, social services, SECOSS or emergency services.

Emergency: in a medical emergency, call 144. In case of immediate danger, contact the competent emergency services. This page is not intended to handle an emergency.
DomusHelp framework: listing a resource on this page does not constitute a medical recommendation, official endorsement or guarantee of availability. Always check conditions, prices, areas covered and response times directly with the organization concerned.

First points of guidance

CMS/SMZ / home help and care

Valais CMS/SMZ Association / regional CMS/SMZ

The regional CMS/SMZ remain key points of contact for home help and care, guidance and organization of services related to staying at home.

General phone: 027 552 01 80
E-mail: gvcms.info@cms-smz.ch

Valais CMS/SMZ website

Health and social-care guidance

SECOSS — Health and Social-Care Coordination Service

Guidance within the Valais health and social-care network: home care, nursing homes, day centres, short stays, associations and coordination depending on the situation.

Phone: 027 603 67 44
E-mail: info@secoss.ch

Contact SECOSS

Social counselling, family caregivers and respite

Small practical tasks

Pro Senectute — Concierge service

Small repairs, accompaniment outside the home, specific shopping, sorting, light moving support and occasional help depending on conditions.

Concierge service phone: 027 327 73 20

Concierge service

Meals, transport, day centres and local support

Local practical support

A DOM — Fully / region

Connecting people with practical help related to staying at home. Check the exact area covered and conditions.

Phone: 027 747 11 82
E-mail: adom@fully.ch

A DOM Fully

Nursing homes / short stays

AVALEMS

Information on nursing homes, short stays, day centres and respite offers depending on the institutions.

Phone: 027 323 03 33
E-mail: info@avalems.ch

AVALEMS

Housing

Ergo-VS / Occupational therapy

Home assessment, assistive devices, adaptations and prevention of risks at home.

Contact via the Ergo-VS directory / website.

Ergo-VS

Specialized situations

Private providers: under review

DomusHelp does not yet publish private providers as public resources. Before publication, each provider must pass a minimal verification: exact services, area covered, opening hours, prices, liability insurance, confidentiality, complaint or incident procedure, and written agreement to be listed.

This cautious approach protects vulnerable people and avoids creating an impression of trust that has not been verified.