DomusHelp · Leuk district · 5.9

Home meal delivery in the Leuk district

Start by indicating whether you are looking for a solution for yourself, helping someone close to you or wishing to volunteer. For the twelve municipalities in the district, the first official contact remains the SMZ Oberwallis meal-service coordination team. The Spitex Leuk site in Susten is the published territorial contact for the region. The SMZ checks the situation, address and criteria before confirming a hot-meal solution, a cold-meal solution or other guidance. Public and volunteer resources remain shown first.

Page updated on 8 August 2026.

Same order for everyone: The “I am helping someone close to me” pathway does not automatically lead to a paid offer. The official service and volunteering remain shown first.
Twelve municipalities: Agarn, Albinen, Ergisch, Gampel-Bratsch, Guttet-Feschel, Inden, Leuk, Leukerbad, Oberems, Salgesch, Turtmann-Unterems and Varen. The exact address is used to confirm coverage and the responsible delivery arrangement.
One official contact: SMZ Oberwallis meal-service coordination: 027 558 00 10.
Emergency: Choking, breathing difficulty, a severe allergic reaction or acute illness: call 144 or 112.

Start with your situation

Who are you seeking a solution for today?

Choose the pathway that matches your role. The underlying information and the order of resources remain the same: the official service and volunteering first, with private solutions only as a complement when coverage, eligibility criteria or organisation do not meet the need.

Person concerned

I am looking for myself

I would like to receive meals at home, restart an interrupted service or understand which solutions can be confirmed for my address.

Set up a temporary or regular solution.
Understand the difference between hot and cold meals.
Check the eligibility criteria, delivery days, price and delivery method.

View my pathway View the official contact

Family carer · family · trusted person

I am helping someone close to me

I would like to prepare an enquiry with the person I support, without deciding for them and without being automatically directed to paid services.

Check their agreement, habits and preferences.
Prepare the exact address, home access arrangements and absences.
Identify whether the need goes beyond meal delivery alone.

View the family carer pathway View the official service first

Local involvement

I would like to volunteer

I would like to help deliver meals in the Leuk district and find out about current needs through SMZ Oberwallis or a local organisation.

Check the area and the availability currently sought.
Hold a category B driving licence and have access to a car.
Contact the meal-service coordination team directly.

View volunteering opportunities Published Gampel-Bratsch call ↗

DomusHelp rule: The visitor’s role personalises the pathway, the need determines the solution, and payment never determines the ranking. These buttons are only used to navigate within the page: they do not start an enquiry or send any information to a provider or sponsor.

Start with the actual situation

What need are you trying to address?

The appropriate pathway depends on how long the support is needed, the person’s mobility, their environment and the assessment carried out by SMZ Oberwallis.

A temporary need

Returning home, convalescence, unusual tiredness or temporarily reduced mobility. The coordination team confirms whether the criteria for the hot-meal service are met or whether another solution would be more suitable.

Regular support

Preparing balanced meals has become difficult on an ongoing basis. The SMZ assesses the need before determining which offer may be suitable.

A medical or urgent need

A prescribed diet, severe allergy, swallowing difficulty, suspected malnutrition or a sudden inability to eat must not be treated as a simple order.

SMZ Oberwallis publishes specific eligibility criteria for the hot-meal service. The cold-meal solution through Casa Gusto is presented as available to any interested person. The actual conditions must be confirmed directly.

Family carer pathway

Organise a solution without deciding for the person

This pathway keeps the same order as the pathway for the person concerned. It only adds the coordination, consent and continuity points that are useful to a family carer.

Consent and preferences

Involve the person in the decision whenever they are able to express their wishes: frequency, type of meal, times, habits and the right to refuse or change their mind.

Full address

Provide the municipality, postcode, locality, floor, lift, intercom and any access difficulties.

Main contact

Define who receives calls, practical information and invoices, and who is authorised to request a change or interruption.

Access and absences

Plan the handover of the meal, hospital stays, holidays and what should happen if nobody opens the door.

Health and nutrition

Severe allergy, swallowing difficulty, weight loss or a prescribed diet: contact the service directly and, where necessary, a health professional.

Wider need

When the situation also involves care, home help, social difficulties or a significant burden on the family carer, use the guidance contacts shown further down the page.

View the official service View home help, care and social support

No automatic direction to a paid offer. A private solution is considered only as a complement: for example, when the official service does not cover the address, the criteria are not met, the organisation is unsuitable or the person requests another option themselves. A sponsor receives no priority.

Practical guidance

How DomusHelp can help prepare the enquiry

Identify the exact municipality, locality and postcode.
Distinguish between a temporary, regular or urgent need.
Prepare a short list of questions before contacting the service.
Distinguish meal delivery from shopping and help with preparing food at home.
Check practical points: access, presence at home, refrigeration and reheating.
Refer medical, nutritional or swallowing-related questions to the appropriate professionals.
Preserve the person’s choice when the enquiry is prepared by someone close to them.
Limit the information shared in a first email to what is strictly necessary.

Before any registration or order

What the service or provider must confirm directly

An information page never replaces the service’s current conditions or an assessment of the individual situation.

Address and eligibility criteria

Coverage of the address, access conditions, any required assessment and the person authorised to make the enquiry.

Delivery days and frequency

Delivery days, time or time window, start date, number of meals and arrangements for weekends or public holidays.

Hot or cold meals

The type of offer available at the address, delivery method, storage time and equipment required.

Menus and portions

Composition, any available choices, portion size, accompaniments and menu changes.

Allergens and diets

Recognised allergens, the adaptations genuinely available and the service’s limits for a prescribed diet.

Textures and swallowing

Regular or modified texture. Any swallowing difficulty requires professional clarification.

Price and payment

Price, any additional charges, billing, payment and the difference between the hot-meal service and the cold-meal solution.

Absence and interruption

Notice period, holidays, hospital stay, handover of the meal, building access and the person to contact.

Preparing everyday arrangements

Six simple checks at home

Check that the person concerned understands the process and agrees to it.
Note the exact address, floor, lift, intercom and any access difficulties.
Check that there is a working refrigerator and, where needed, suitable equipment for reheating the meal.
Agree what should happen if nobody answers at the time of delivery.
Keep the service instructions and follow the stated storage periods.
Never change a prescribed diet, texture or medical instruction without professional advice.

Guidance by municipality

The twelve municipalities of the Leuk district

The first contact for the meal service is the SMZ Oberwallis coordination team. The SMZ publishes a Spitex site in Susten for Leuk and the Leuk-Steg area. The coordination team must confirm coverage, the responsible delivery arrangement, the eligibility criteria, delivery days and the type of meal available for the exact address. For a village or hamlet, always provide the administrative municipality and postcode.

SMZ Oberwallis coordination