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DomusHelp · Sierre district · 5.9

Home meal delivery in the Sierre district

Start with your municipality and your situation. The Santé Région Sierre home meal service may provide temporary or longer-term support when a person cannot cook for health reasons. Every request is assessed. Public and volunteer resources are presented before private options.

Page updated on .

Ten municipalities
Anniviers, Chalais, Chippis, Crans-Montana, Grône, Icogne, Lens, Noble-Contrée, Sierre and St-Léonard.
First official contact
Santé Région Sierre: 027 455 51 51.
Published deliveries
Monday, Wednesday and Friday, between 8.30 am and 12.30 pm.
Published price
CHF 14.50 per delivered meal, to be reconfirmed before registration.

Start with your situation

Who are you looking for a solution for today?

The role adapts the reading path but never changes the order. Public, non-profit and volunteer resources remain first.

Person concerned

I am looking for myself

I would like to receive meals temporarily or regularly and understand the service available at my address.

  • Contact the official regional service.
  • Understand delivery days, price and delivery format.
  • Have menus, allergens, textures and reheating confirmed.
Family carer · family · trusted person

I am helping someone close to me

I want to organise a solution with the person, without deciding on their behalf and without being automatically directed to a paid service.

  • Respect consent and habits.
  • Prepare access, absences and the designated contact person.
  • Distinguish a practical difficulty from a health situation.
Local involvement

I would like to volunteer

I would like to help with meal deliveries or another home-support volunteering activity in the Sierre region.

  • Check current needs and the area.
  • Confirm vehicle, insurance and expenses.
  • Understand the role and limits of a home visit.
DomusHelp rule: the need determines the solution; payment never determines the order. These buttons are simple links and send no data to a sponsor.

Start with the specific situation

What need are you trying to address?

Temporary need

Returning home, recovering, fatigue or a temporary difficulty cooking. The service confirms the possible start date and frequency.

Regular support

Preparing meals has become difficult over time. An assessment and organisation with the service may be needed.

Medical or urgent need

A prescribed diet, severe allergy, swallowing difficulty, weight loss or sudden inability to eat requires professional advice.

Family-carer pathway

Organise without deciding on the person’s behalf

The resources remain the same. This pathway adds coordination, consent and continuity points that are useful to the person providing help.

Consent and preferences

Involve the person in choosing delivery days, menus, frequency and the main contact.

Municipality and exact address

Provide the municipality, postcode, floor, intercom and any access difficulties.

Main contact

Decide who receives calls, practical information and invoices and who may request a change.

Absences

Plan for holidays, hospital stays, cancellations and what happens if no one opens the door.

Health and food

Swallowing difficulty, severe allergy or a prescribed diet must be discussed directly with the responsible service.

Carer workload

When coordination becomes burdensome, contact the responsible CMS for broader guidance.

No automatic referral to paid services. A private solution is considered only as a complement when a public or volunteer-based service does not cover the need.

Practical guidance

What DomusHelp can help you prepare

  • Identify the municipality and first contact.
  • Distinguish a one-off, regular or urgent need.
  • Prepare a short list of questions before calling.
  • Distinguish meal delivery, shopping and help preparing food.
  • Check access, the refrigerator and reheating equipment.
  • Direct medical or nutritional questions to the appropriate professionals.
  • Respect the decision of the person concerned.
  • Limit the information shared in a first email.

Before any registration or order

What the service must confirm directly

Area and criteria

Address coverage, admission criteria, any assessment and who may make the enquiry.

Delivery days and frequency

Days, approximate time, start date, number of meals, weekends and public holidays.

Hot or cold meals

The solution available at the address, delivery method, storage and required equipment.

Menus and portions

Composition, any choices, portion size, side dishes and menu rotation.

Allergens and diets

Recognised allergens, adaptations genuinely available and limits for a prescribed diet.

Textures and swallowing

Regular or modified texture. Any swallowing difficulty requires professional clarification.

Price and payment

Price, charges, billing, payment and differences between hot and cold options.

Absence and interruption

Notice period, holidays, hospital stay, handover, building access and contact person.

Prepare everyday arrangements

Six simple checks at home

  1. Check that the person understands the process and agrees to it.
  2. Note the exact address, floor, lift, intercom and access difficulties.
  3. Check that there is a working refrigerator and, where needed, suitable reheating equipment.
  4. Plan what happens if no one answers at delivery time.
  5. Keep the service instructions and follow the stated storage times.
  6. Never change a prescribed diet, texture or medical instruction independently.

Guidance by municipality

The ten municipalities of the Sierre district

Santé Région Sierre is the first official contact. Always provide the municipality, locality, postcode, exact address and any access difficulties.

Santé Région Sierre

Anniviers

Provide the locality, postcode, exact address and any access constraints so that delivery arrangements can be confirmed.

Santé Région Sierre

Chalais

The CMS confirms eligibility, delivery days, frequency, price and arrangements for the address.

Santé Région Sierre

Chippis

Contact Santé Région Sierre so that the need can be assessed and delivery organised for the situation.

Santé Région Sierre

Crans-Montana

Specify the locality, floor, lift, intercom and any difficulty accessing the building.

Santé Région Sierre

Grône

The service confirms coverage, days, menu, price and the procedure if the person is absent.

Santé Région Sierre

Icogne

Provide the exact address and locality so that the delivery route and conditions can be checked.

Santé Région Sierre

Lens

The CMS assesses the request and confirms the frequency and practical arrangements for the home.

Santé Région Sierre

Noble-Contrée

Specify the village, postcode and exact address to receive confirmation suited to the situation.

Santé Région Sierre

Sierre

Santé Région Sierre can be reached on 027 455 51 51 and confirms assessment and the possible start of deliveries.

Santé Région Sierre

St-Léonard

Contact the CMS to confirm coverage, delivery days and arrangements for the address.

Verified public resource

Start with Santé Région Sierre

First official contact

Home meal service · Santé Région Sierre

The service is intended, temporarily or over a longer period, for people who cannot cook for health reasons. Every request is assessed for need and necessity.

  • Telephone: 027 455 51 51.
  • Email: sante@cms-sierre.ch.
  • Address: Avenue Général Guisan 38A, 3960 Sierre.
  • To confirm: eligibility, start date, frequency, menus, diets, price and arrangements.
Published arrangements

Delivery days, menu and price

  • Deliveries: Monday for Monday and Tuesday, Wednesday for Wednesday and Thursday, Friday for Friday and the weekend.
  • Published time: 8.30 am to 12.30 pm.
  • Menu: soup, main course and dessert.
  • Published price: CHF 14.50 per delivered meal.

These details must be reconfirmed directly before registration or a change to the service.

Human contact and safety

A designated contact person is required

The delivery person seeks contact at every delivery. If the person does not answer, the service may contact the designated person to check that no problem has occurred.

Diets and health

What the service must confirm

Some diets may be available on request and with a medical certificate. A severe allergy, swallowing difficulty or prescribed diet requires direct clarification and, where necessary, professional assessment.

This resource is listed free of charge for its usefulness and remains independent of DomusHelp. Eligibility, days, menus, price and arrangements must be reconfirmed directly.

Contributing to local connections

Helping with meal deliveries

Volunteers assist with transport, shopping accompaniment, weekly visits and meal delivery. Their visit provides human contact but is neither care nor continuous safety monitoring.

Framework published by the CMS

Expenses, insurance and support

The CMS states that actual expenses are reimbursed, liability and comprehensive motor insurance are provided, and training and regular meetings are offered.

Before volunteering. Confirm the area, frequency, required vehicle, insurance, expenses, contact person and what to do if an unusual situation is observed.

Complementary option, never a commercial shortcut

Check private options before ordering

A private option becomes relevant when the official service does not cover the address, criteria are not met, the arrangements do not suit the person or the person expressly requests another option.

Local caterer

One-off meals or service on request

Check the municipality, frequency, minimum order, days, price, allergens and adaptations.

National delivery

Fresh or vacuum-packed meal boxes

Check the postcode, cold chain, storage, reheating and possible absence of human contact.

Restaurant platform

Availability by address and season

The offer depends on open restaurants, delivery radius, time and season.

DomusHelp publication rule. A private business is presented as an operational provider only after its offer, area, conditions and insurance have been checked directly. A page sponsor never becomes a solution proposed by the pathway.

When the need goes beyond delivery

Home help, care and social support

A meal may be only one part of the situation. Santé Région Sierre may provide guidance when health, independence or everyday organisation are also involved.

General information

Santé Région Sierre

Telephone: 027 455 51 51.

Request for help or care

Home intervention

Published telephone number: 027 563 63 65.

Immediate danger

Medical or safety emergency

Call 144 or 112. DomusHelp and the CMS do not replace an emergency service.

Cautious framework

Limits, consent and sensitive data

What DomusHelp does not promise
  • DomusHelp does not prepare or deliver meals itself.
  • DomusHelp does not guarantee admission, timing or availability.
  • DomusHelp does not guarantee that a menu is suitable for an allergy, texture or diet.
  • DomusHelp does not control the kitchen, cold chain or provider hygiene.
  • DomusHelp does not contract, pay or cancel on someone’s behalf without an explicit mandate.
Consent and the role of relatives
  • The person concerned must be involved when they can express their wishes.
  • Someone close may help but must not impose a solution for convenience.
  • Habits, culture, pace of life and the right to refuse must be respected.
Health data and the first email

Do not send DomusHelp a diagnosis, medical record, OASI number, insurance card, full medication list, identity document or intimate family information in the first message.

When to contact a health professional
  • Unintentional weight loss, weakness, dehydration or persistent refusal to eat.
  • Difficulty chewing or swallowing, coughing during meals or choking.
  • A prescribed diet, severe allergy or situation after surgery.
  • Confusion or sudden inability to prepare or reheat a meal.

Frequently asked questions

Quick answers

Does DomusHelp deliver meals in the Sierre district?

No. DomusHelp helps people understand the options and find the correct contact. Assessment, contract, preparation and delivery are handled by the chosen service.

What is the first official contact?

Santé Région Sierre can be reached on 027 455 51 51 or at sante@cms-sierre.ch. The service confirms eligibility and arrangements for the address.

Which municipalities belong to the district?

Anniviers, Chalais, Chippis, Crans-Montana, Grône, Icogne, Lens, Noble-Contrée, Sierre and St-Léonard.

Who is the home meal service intended for?

A person who cannot cook for health reasons, temporarily or over a longer period. Every request is assessed.

What published delivery days and times apply?

Monday for Monday and Tuesday, Wednesday for Wednesday and Thursday, and Friday for Friday and the weekend, between 8.30 am and 12.30 pm.

What is the published price?

The official page lists CHF 14.50 per delivered meal. The price must be reconfirmed before registration.

What does the menu include?

The menu includes soup, a main course and dessert. Some diets may be available on request and with a medical certificate.

Can a family member help make the request?

Yes. They may prepare the information and contact the service. The person concerned should still be involved in the decision whenever they can express their wishes.

How can I ask about volunteering?

Santé Région Sierre can be reached on 027 455 51 51 or at info@cms-sierre.ch. Meal delivery is one of the volunteering activities it lists.

Does advertising provide access to enquiries or priority?

No. The sponsored banner remains separate from resources and provider listings. It provides no access to enquiries or personal data and cannot influence order, content or guidance.

Need to clarify the next step?

Describe the practical need in a few lines

State the municipality, whether you are looking for yourself or someone close, the desired frequency and the main practical difficulty. Do not send a diagnosis or medical documents in this first email.

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